Like other business owners, you have probably Googled your company’s name to see what comes up in the search results. While you may feel that the results do not affect your business since you provide superior products and services, a new customer who has never tried your products or services may feel otherwise. Many first-time buyers decide on which brands to buy from based on what they see online.
Surveys show that over 80% of people change their minds on a purchase after reading a bad review online. With almost everyone researching for product, service or company reviews online nowadays, maintaining a good reputation has become more important than ever. How do you go about it? Where do you begin?
At Digital Leverage, we provide online reputation management services designed to be published or released to all types of social media platforms, and find mentions of your business to help protect it against negative brand associations.
If you have an existing online reputation problem, we will provide solutions that will help you spot the cause of the negative reputation and address it properly. On the other hand, if your company does not have negative reviews online, we can introduce you to a variety of reputation monitoring software that will help you be aware of what’s being said about your business online.
What We Do
Included in our ORM services are:
- Review Building – We will never fabricate reviews for your business. What we would do is collect the positive reviews that feature your business, and make sure they are strategically posted and featured on authoritative web properties. By doing so, these surpass any existing negative reviews in search results. This method makes positive reviews more visible while limiting the exposure of the negative ones.
- SMO Profile Creation and Optimization – We will establish your social media accounts, particularly Facebook and Twitter, and ensure your customers are aware of these official accounts. We customize the URLs of these accounts so that they are in line with your brand initiatives.
- Social Media Boosting – We further boost the SMO Profile Creation and Optimization through recurring services that provide constant activity on your social media accounts, including posting significant tweets and updates, participating in different discussions and groups, and acquiring significant connections for each account.
- Research and Analysis, Competitor Backlink Analysis, Content Generation and other ORM services. Through the analysis of your various web properties, we develop a custom campaign that will allow you to make the most of what you already have for branding purposes. This includes the creation of blogs and micro-sites that gets you to rank higher on search result pages.